Privacy Policy
This page explains, in plain language, what information RD Pest Control collects through this website, why we collect it and what choices you have.
Who we are
This website is run by RD Pest Control, a pest control and bird netting service in Vadodara, Gujarat, India. You can reach us using the details on our contact page.
What we collect
When you send an enquiry or booking request, we may collect:
- Your name
- Phone number and WhatsApp number
- The service you are interested in
- Your area or locality
- Your preferred date and time
- Any message you write to us
We also collect some basic information about how the website is used, such as page visits and clicks on buttons like "Call" or "WhatsApp". We may record where a visitor came from, for example the referring website or campaign (UTM) tags in a link, so we understand how people find us.
Why we collect it
We use your details to respond to your enquiry, arrange and carry out the service, and keep basic records of the work. Website usage information helps us understand which pages are useful and improve the site.
How we store it
Enquiries are stored in a secure database. Access to the admin area is restricted to people who need it to run the business.
Sharing
We do not sell your personal information. We use trusted service providers to run the website, such as hosting, email and analytics services, and they may process information on our behalf only to provide those services.
If you choose to contact us on WhatsApp, the conversation takes place on WhatsApp and is handled under WhatsApp's own terms and privacy policy once you open the app.
How long we keep it
We keep your information for as long as we need it to provide the service and maintain our records. You can ask us to delete your details at any time, and we will do so unless we need to keep something for a genuine business or legal reason.
Your choices
You can ask us to show you the information we hold about you, correct it, or delete it. Contact us by phone, WhatsApp or email and we will respond.
Cookies and local storage
The website uses your browser's local storage to remember a few simple things, such as whether you have closed a popup and how you first arrived at the site. If analytics is enabled, analytics cookies may also be used to understand website visits. You can clear cookies and local storage in your browser settings.
Children
This website is intended for adults arranging services. We do not knowingly collect information from children.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page.
Contact
If you have any questions about your information, please contact us.